General
DIGITAL TOPUP PAYMENT SYSTEM PRIVATE LIMITED has established a set of "Binding Corporate Rules". These Binding Corporate Rules are a commitment by DIGITAL TOPUP PAYMENT SYSTEM PRIVATE LIMITED to protect your Information regardless of where the data resides. Depending upon where you live, the Binding Corporate Rules may provide additional privacy rights through your local privacy regulator or government. For more information about our Binding Corporate Rules, including information on how to contact us with any questions, write to us at info@digitaltopup.co.in
We may collect the following categories of personal and sensitive data:
Personal Identifiable Information (PII):
Name, mobile number, email address, address, PIN code, Aadhaar/PAN (for KYC)
IP address, device ID, and location
Location Information:
Approximate and precise location (e.g., for fraud prevention, regional customization, service eligibility)
Device Permissions:
Camera: For uploading KYC documents or QR scanning
Contacts: To select numbers for recharges, transfers, etc.
Microphone: For audio-based customer support (if applicable)
Location: For region-based services and fraud detection
SMS (if used): For reading OTPs (Only with user consent)
Notifications: To send updates, alerts, and promotional offers
Media (Images): For document upload (e.g., PAN/Aadhaar)
Usage Data:
App interaction logs, crash reports, and diagnostic data
We use the information for the following purposes:
To provide, operate, and maintain our services
To verify identity (KYC), process transactions, and manage accounts
To improve app performance and user experience
To provide customer support
To comply with legal obligations
To send transactional and promotional notifications
We do not sell your personal information. However, we may share data with:
Service providers, for enabling app features (e.g., payment gateways, verification services)
Law enforcement or regulators when required by law
Third-party SDKs (with your consent and as disclosed in the Data Safety section)
We implement reasonable security practices and procedures to safeguard the data we collect. This includes encryption in transit, secure APIs, and access control.
You can update or delete your profile information via the app
You may withdraw app permissions anytime from your device settings
You may request deletion of your account and data by contacting us
We retain your data for as long as your account is active, or as needed to provide services and comply with legal obligations.
Our services are not intended for children under the age of 18. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Any changes will be posted in the app and/or on our website with the updated "Effective Date."
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
DIGITAL TOPUP PAYMENT SYSTEM PRIVATE LIMITED
Email: info@digitaltopup.co.in